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Product Update: Firewall Backup

Product Update: Firewall Backup
Alex Popp
June 20, 2018

Which screen-sharing software are you using? I am sure it doesn't work with our corporate firewall.

Does that sound familiar to you? Well, it doesn't have to: Demodesk is the only screen sharing and conferencing tool that works even with very restrictive firewalls. Thanks to our brand new firewall backup.

Firewalls are important to protect corporate networks

Many companies use firewall software like Sophos, Fortinet, or Palo Alto Firewall. The purpose of the firewall is to protect a network by controlling incoming and outgoing network traffic via a set of rules that determine whether data packets are safe or not.

Generally spoken, a firewall is indispensable for protecting sensitive company data. The bad thing about enterprise firewalls though is that they can be very restrictive, hindering the employees from using web-based applications and services.

Demodesk works without any downloads and is entirely browser-based. This approach ensures that Demodesk works significantly more reliably than traditional conferencing tools. However, there are still some overly restrictive firewalls that block Demodesk ports. Demodesk is hosted in datacenters with the highest level of security, fully compliant with industry standards.

Demodesk's firewall backup ensures that participants with overly restrictive firewalls can still join the meeting

If this is the case, our firewall backup applies: We introduced a fallback mechanism that uses an innovative approach for transferring data even through very restrictive firewalls.

Fallback mechanism in that context means that the participant is able to see the content you are presenting but control sharing for collaborative browsing and editing is not possible. And in some cases, you won't see the name of the participant in your participant list.

So if there is a customer you know is using a very restrictive firewall: Go ahead and have a great meeting!

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